License

You can view information about your Meridian Cloud subscription at any time from within Meridian Portal.

To perform the tasks described on this page, you must be assigned to the Tenant Administrator role.

There are two key metrics on this page:

1. Number of User Passes

2. Number of Licenses

   This might also be referred to as the number of subscriptions.

A User Pass could be compared to a security badge which provides access to a room. In contrast, a License could be compared to the occupation limit of the room. Say, for instance, you have 70 employees that have security badges and a room which can accommodate 30 people. If one employee leaves the room, another can enter the room in their place if they have a security badge. But there can never be more than 30 employees in the room at a time. The other 40 employees must wait until someone leaves the room before another will be allowed to enter.

So, if you have 70 user passes and 30 licenses, this means that while 70 employees have login credentials to Meridian Cloud, only 30 of them can be logged in at any given time.

It is possible that the number of logged-in users may temporarily exceed the number of licenses you have. However, this is outside the license terms, and you will need to purchase additional licenses.

Procedures

To view your subscription information:

1. On the Meridian Portal Landing page, at the bottom of the navigation bar, click the Account Settings icon .

   The Account Settings page appears.

2. In the menu, click License.

   The License page appears. The License section lists information about your current subscription. There are three subscription levels:

   1. Meridian Cloud Project

   2. Meridian Cloud Business

   3. Meridian Cloud for Life Sciences

      Learn more about the available subscription levels.

   The Enabled Features section lists the features in your subscription that were announced in the What's New section and that have been enabled by Accruent Support. Learn more about the available feature toggles.

3. To view your subscription contract information, click Customer Center and log in with your self-service center credentials that were given to you when you purchased your license.

   If you did not receive credentials, fill out and submit the request form and a Support representative will contact you.