How To Use This Site

Welcome to our online Knowledge Base. Here, you can find a variety of technical articles that supplement the information provided in the Online Help for Meridian Enterprise and Meridian Cloud. These include quick answers to frequently asked questions, information on known issues, clarifications, and troubleshooting guidance. For more information about Accruent products, visit our corporate website at accruent.com.

Following are instructions on how to use this website.

ClosedToolbar

The Toolbar appears in the upper-right corner of help articles. The Toolbar appears at the top of your screen.

Blue toolbar button that looks like a house. Home takes you to the documentation home page. Home takes you to the documentation home screen.

Blue toolbar button that looks like a printer.Print opens a system print dialog. You must expand the sections you want to include in your printed document.

Blue toolbar button that looks like an arrow pointing to the left. Back opens the previous page you viewed. Back opens the previous screen you were looking at.

Blue toolbar button that looks like an arrow pointing to the right. Forward opens the next page you viewed. It only works if you previously clicked the Back button. Forward moves you forward a screen. It only works if you have previously used the Back button.

Gray toolbar button that looks like a magic wand. Remove Highlights removes the highlight around search terms that appears after you access an article from the search results.

Blue toolbar button that looks like a list.Expand All expands all expanding sections.

Blue toolbar button that looks like a list with additional information under each list item.Collapse All collapses all expanded sections.

ClosedSearch and Filter Content

The Search field appears at the top-right corner of your page. Search returns a list of topics that contain your search term in their titles and content.

The Search field appears at the top of your screen. Search returns a list of topics that contain your search term in their titles and content.

To perform a search:

  1. Enter your search term in the Search field.

  2. To apply a search filter:

    1. Click the Filter button in the Search field.

      A list of filters appears.

    2. Select a search filter.

      Your search results will be limited to the category you chose from the field.

  3. Click the Enter button on your keyboard.

    Your search results appear in a Search Results page.

  1. Enter your search term in the Search field.

  2. To apply a search filter:

    1. Click the Filter button in the Search field.

      A list of filters appears.

    2. Select a search filter.

      Your search results will be limited to the category you chose from the field.

  3. Tap the Search magnifying glass icon.

  4. Tap a search result to open it.

ClosedFeedback Survey

At the bottom of some topics you may see a Feedback Survey. We want to know if the content we provide answers your questions. Your feedback helps us improve our documentation—please let us know how we are doing!

Pictured is the Online Help feedback survey. A Yes button and a No button appear below the question, "Was this article helpful?"