PowerUser: License release due to inactivity not working correctly

In some Meridian environments on Windows 10 64-bit workstations, the Database Connection License may not be released after the inactivity period defined in the MinutesToSleep key has elapsed.

Solution

To resolve this issue:

  1. Open the Windows Registry editor.

  2. Remove the MinutesToSleep key from HKEY_LOCAL_MACHINE\Software\Cyco\AutoManager Meridian\CurrentVersion\Client.

  3. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Cyco\AutoManager Meridian\CurrentVersion\Client.

  4. Create a DWORD-type key with name MinutesToSleep.

  5. Set the value you would like to use for user inactivity time in PowerUser.

    For test purposes, set the value to 2 (minutes).

  6. Minimize PowerUser and leave it inactive for 2 minutes.

    A message will appear after 2 minutes, asking whether you want to keep working.