Print and Print Preview commands do not work in AutoVue client/server deployment

Background

This issue occurs wherever an AutoVue client/server deployment is used in the Meridian PowerUser, Meridian Web Client, or BlueCielo Explorer after Java 8 is installed.

Description

Java 8 introduced changes that are incompatible with the AutoVue applet that is installed with the products mentioned above.

The solution is to either downgrade to Java 7 or perform the following workaround:

  1. Stop the AutoVue Server service
  2. Open the following file in any text editor: AVS\bin\allusers.ini

  3. Add the setting NATIVEJAVAPRINTING=1 to the [PRINTOPTIONS] section like this:

    [PRINTOPTIONS]NATIVEJAVAPRINTING=1
  4. Save the change.
  5. Restart the AutoVue Server service.
  6. Test the Print and Print Preview commands.