Error "The system cannot find the file specified" in PowerWeb or PowerUser

This issue can occur when you search for documents in PowerWeb or PowerUser.

Causes

The possible causes for this error are the following:

• Windows Search is disabled.

• Files related to system languages are not indexed or are corrupted.

Solution

To solve this issue, try the following solutions:

• Re-enable Windows Search.

• Update the context index language registry key in your server.

Update the context index language registry key

To update the context index language registry key:

1. Contact Accruent Support and ask for the appropriate context index language registry key.

2. Stop and disable the Windows Search service.

3. In Meridian Administrator, disable content indexing for all vaults.

4. Create a backup of the following registry key and rename it:

   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ContentIndex\Language

5. Add the registry key supplied by Accruent Support (LanguageFix.reg).

6. Enable and start the Windows Search service.

7. In Meridian Administrator, enable content indexing for all vaults.

8. From Windows Control Panel, rebuild the Windows search indexes.