Error: "The object invoked has disconnected from its clients."

Users may encounter the "The object invoked has disconnected from its clients" message in PowerWeb randomly, for example during logoff or when selecting a drop-down list.

Solutions

There are three possible solutions to this error.

1. Change the TCP/IP KeepAlive settings.

   For the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters sub-key, we recommend the following values:

   • KeepAliveInterval — 15000

   • KeepAliveTime — 900,000

2. Change your script expressions to use Vault.Table() or Vault.Query() instead of Vault.ExecSQL.

3. If you are using SQLCompact or MS Access, please move all external tables to Oracle or SQLServer.

   Learn more about external data queries.