Batch Download not Working

After installing Meridian Web Client as a requirement for batch download in Meridian Explorer, it still doesn't work.

Description

When a user attempts a batch download function, they are prompted to download a BatchList.awd file instead. This usually implies that the Meridian Web Client is not installed, which is a required component for batch download to work.

Solution

If the Meridian Web Client is already installed, check whether the settings under “BlueCielo ECM Solutions B.V.” in "Managed add-ons" for the IE browser are approved in both the main-domain and the sub-domain.