Third-Party Viewers

The Meridian Enterprise viewer can integrate simultaneously with multiple third-party viewers that support different file formats. To integrate with Meridian Enterprise, a third-party viewer must be an ActiveX control. Each file format can be associated with a different viewer. The viewing tools available for a particular file depend on the viewer associated with the file's format.

Accruent does not test all versions of the viewers listed below. Version numbers that are shown indicate the versions that have been tested by Accruent. If a version number is not shown, specific versions might work but may not have been tested. Such versions will only receive basic technical support and might require upgrading for full functionality.

Accruent assumes no responsibility for the functionality or visual fidelity provided by third-party viewers or available within Accruent products integrated with such viewers.

The following third-party viewers (not included) are supported by Meridian Enterprise:

• Adobe Reader & Adobe Reader DC

  Adobe Reader is supported whether installed stand-alone or by Adobe Acrobat Standard or Adobe Acrobat Pro. Version 11 requires release 11.0.09 or higher. The Draft Print privilege cannot prevent printing from Adobe Reader in Protected Mode. If you want to prevent printing, Protected Mode must be disabled and the user prevented from modifying the corresponding setting in the HKEY_CURRENT_USER hive of the Windows registry. Batch printing is not supported.

• Autodesk CAD Overlay ESP format

  Can be detected by Meridian Enterprise if support for it is installed on the computer. This is done by importing a registry file. See Install Third-Party Viewers.

• Autodesk DWF Viewer

• Autodesk DWG TrueView

  The viewer toolbar buttons can sometimes “stick” which requires pressing Esc to use other toolbar buttons. When printing from PowerUser 32-bit on a 64-bit PC, the progress dialog box does not close after printing is finished. Can create faults in the Windows application event log although the viewer continues to work.

• Autodesk Inventor View

  Autodesk has discontinued Inventor View. Meridian does not support Inventor View 2023 due to technical issues. Inventor View 2022 is the last version supported by Meridian. To learn more, see this document on the Autodesk website.

  The 64-bit versions of Inventor View can be enabled in Internet Explorer 64-bit by selecting the Enable Protected Mode option on the Security tab and the Enable Enhanced Protected Mode option in the Security group on the Advanced tab in Internet Options.

  There is also a known problem with all versions of Inventor View that can cause it to fail when showing Autodesk Inventor Drawing (*.idw) files. Autodesk Inventor assembly (*.iam) and part files (*.ipt) display correctly. The solution is described in the Autodesk Manufacturing DevBlog.

• Autodesk NavisWorks Freedom

  Can be detected by Meridian Enterprise if support for it is installed on the computer. This is done by importing a registry file. See Install Third-Party Viewers.

  The 64-bit version of NavisWorks Freedom 2015 can be enabled in Internet Explorer 64-bit by selecting the Enable Protected Mode option on the Security tab and the Enable Enhanced Protected Mode option in the Security group on the Advanced tab in Internet Options.

• Forge Native Viewer

  If a file is submitted to Forge and converted, you can view it from MeridianPowerWeb or Meridian Explorer. The Show rendition by Forge Native Viewer link in PowerWeb and the Open in Forge button in Meridian Explorer allow you to view the document in Forge Viewer in a new browser tab. Hybrid parts such as PDF and DWF are not rendered.

• GTX RasterCAD format

  Can be detected by Meridian Enterprise if support for it is installed on the computer. This is done by importing a registry file. See Install Third-Party Viewers.

• Hitachi Raster format

  Can be detected by Meridian Enterprise if support for it is installed on the computer. This is done by importing a registry file. See Install Third-Party Viewers.

• IGC Brava! Desktop

  The following features are limited or not yet supported:

  • Redlines

  • Renditions

  • Electronic signatures

  • Watermarks

  • Hotspots

  • Text extraction for full-text search

  • External reference files that reside in folders other than the location of the parent file will not resolve on Windows 8 or Windows Server 2012 if the user does not have write permission to themyrdrv.ini file that is located in the Brava program folder. Following are the recommended workarounds:

    1. Install Brava in a location other than the Program Files (default) folder

    2. Run PowerUser as an administrator of the PC

    3. Grant write permission to the user for the myrdrv.ini file located in the Brava program folder.

    For a list of the supported file formats, see Brava! Desktop Supported File Formats.

• Kodak Image Viewer

• Bentley View

  The raster parts of hybrid drawings do not appear unless they are located in the same folder as the main part or the main part is opened in the viewer as an authoring application.

• Microsoft Internet Explorer

• SolidWorks eDrawings 2009 or later

  For Internet Explorer, you need to follow the instructions in this article to make eDrawings work for PowerWeb.

• TopSolid'Viewer

  Available upon request from Accruent Technical Support

• TSL CADRaster format

  Can be detected by Meridian Enterprise if support for it is installed on the computer. This is done by importing a registry file. See Install Third-Party Viewers.