Operating Systems

This article discusses the operating system versions supported by Meridian, including Windows, Windows Server, and mobile operating systems.

Microsoft releases new versions of the Windows operating systems every few years and also phases out older versions at a similar rate. Microsoft has formalized this policy in Microsoft Support Lifecycle.

It is the general policy of Accruent to only support current Windows versions because testing and supporting Accruent products with specific Windows versions requires a considerable amount of time and resources. Accruent intends to support Windows operating systems during their Mainstream and Extended support phases. When an operating system enters the Self-Help support phase, it is no longer supported by Accruent. In that phase, it is not possible to get support from Accruent other than through the Accruent knowledge base.

Important!

Existing Meridian Enterprise vaults created on computers running older Windows versions (Windows 2000, Windows XP, Windows Server 2003) cannot be used by any version of Meridian Enterprise running on Windows Server 2008 or Windows 7. Such vaults require a special upgrade procedure as described in Vault incompatibility between Windows operating system versions in the Meridian knowledge base.

ClosedNotes about Operating Systems

Note:

Changes in the Extended Support phase retirement date by Microsoft announced less than six months before the originally scheduled retirement date will not necessarily be followed by Accruent.

Support for Microsoft service packs is not addressed in this policy. For each version of Accruent software, specific service pack or additional requirements may apply depending on the version of Windows it is used with. These requirements are documented in the Release Notes document for each Accruent product version.

Unless otherwise specified, the listed operating systems are supported by Accruent products in this document with the following limitations:

  • We recommend the 64-bit editions of Windows and Meridian be installed on the server computer, particularly if SQL Server or Oracle are installed on the same computer with Meridian (for demonstration or evaluation purposes only).

  • Windows Server Core Edition is not supported unless noted in the following table.

  • Accruent does not support any unlisted or Home edition of Windows as a valid business system.

  • The workstation operating system variants are supported as server platforms only for demonstration and evaluation purposes unless noted otherwise below. In a production environment, a server operating system must be used.

  • While Accruent does not perform quality assurance testing with all virtualization systems (even those listed below) or all combinations of host and guest operating systems, running Meridian Enterprise software on any server or desktop virtualization technology is supported under the following conditions.

    Virtualization technologies are designed to be transparent to the software that they host and not require any specific special effort from the software vendors for their use. Testing by Accruent has found that while this is largely true, systems deployed in a virtualized environment might have issues related to performance and communication with peripheral devices, other hardware components, networking, and security. Accruent will not take responsibility or provide support for such issues, unless it is proven that such issues are not caused by the use of virtualization software. Note that general comments, warnings and conditions associated with the use of virtualization applications are documented in our knowledgebase.

  • Some third-party applications that are used for rendering are not compatible with all operating systems that Publisher is compatible with. When installed together with Meridian Explorer, we recommend that Publisher be installed on a dedicated computer running a version of Windows that is compatible with the third-party application and that Meridian Explorer be installed on a computer running Windows Server.

    For example, AutoCAD is not compatible with Windows Server. Therefore, we recommend that Publisher and AutoCAD be installed on a computer running a supported workstation operating system and that Meridian Explorer be installed on a separate computer running a supported server operating system.

  • Meridian Enterprise full-text search uses the content indexing feature of the operating system and is subject to the same performance, capacity, and accuracy limitations.

ClosedClient (32-bit & 64-bit)

Please see the sections below for information about Client OS support.

ClosedMobile OS Requirements

Support requires installation of the Meridian API Service on the Meridian web server. The service is available in the installation package of Meridian Enterprise 2018 and later. It is available separately for older Meridian versions from the Accruent Self Service Center. Installation instructions are included in Install the Meridian API Service for version 2018 or higher and in the download package for older versions. The service is supported by Meridian Enterprise versions 2014 and later.

ClosedRequired Update for Windows Server 2012 R2

ClosedNote about Windows 10

Windows 10 is not supported as a server platform for any purpose.

ClosedSupported Operating Systems Table

Supported operating systems
Operating System

Meridian Enterprise

Meridian Explorer

Publisher

Windows 11

supported

supported

supported

Windows 10

supported

supported

supported

Windows 8.1

supported

supported

supported

iOS 9.3 and higher

Meridian Mobile only.

See section above

not supported

not supported

iOS 6 and higher

not supported

not supported

not supported

Android 5.0 and higher

Meridian Mobile only.

See section above

not supported

not supported

Universal Windows Platform 10.0 build 10240

Meridian Mobile only.

See section above

not supported

not supported

ClosedClient & Server (64-bit only)

We support the currently supported Windows Server versions supported by Microsoft. Please see the sections below for information about Windows Server 2016 support for Meridian Enterprise, and a required update for Windows Server 2012 R2.

ClosedWindows Server 2016 support for Meridian Enterprise

Upgrading from a prior operating system version, requires rebuilding the Windows Search indexes:

  1. Before rebuilding the indexes, disable vault content indexing as described in Configure content indexing.

  2. Rebuild the Windows Search indexes as described in Build and maintain a content index.

  3. Restart indexing after the indexes are rebuilt.

ClosedRequired Update for Windows Server 2012 R2

ClosedVMware Workstation Support

Running the Meridian server software with VMware is conditionally supported for all versions of VMware including VMware ESX.

ClosedSupported Operating Systems Table

Supported operating systems
Operating System

Meridian Enterprise

Meridian Explorer

Publisher

Microsoft Hyper-V

supported

supported

supported

Windows Server 2022

supported

supported

supported

Windows Server 20H2

supported

supported

supported

Windows Server 2019

supported

supported

supported

Windows Server 2016

supported, see note above

supported, see note above

supported, see note above

Windows Server 2012 R2

supported, see note above

supported, see note above

supported, see note above

VMware Workstation

supported, see note above

supported, see note above

supported, see note above

VMware ESX Server

supported

supported

supported

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