When Meridian is configured to use the Meridian Cloud license server as described in Install the Server Components, it can be helpful to test the connectivity with your network, server computer, and service account before requesting assistance from Accruent Support. A graphical testing program is installed with Meridian for that purpose if Connection to Meridian Cloud license server is enabled during setup.
For the connection to work, you must have TLS 1.2 installed. Additionally, you must also set the SchUseStrongCrypto registry key value to 00000001 in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319\ registry key.
To learn more about these requirements, see How to enable TLS 1.2 on clients on the Microsoft website.
To test connectivity:
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On the Meridian Enterprise application server, open DAWebServiceTest.exe.
By default, it is installed in the C:\Program Files\BC-Meridian\Program\ACLicense folder. The Cloud Licensing Test Utility window opens.
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Type values using the descriptions in the following table.
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Choose between three options:
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Claim to claim subscription licenses for the specified users
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Update to check the state of subscription licenses for the specified users
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Get Token to get an access token for the cloud license service
The full address of the operation (based on the Base URL) is shown in Full URL. The result of the operation is shown in Result.
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| Option | Description |
|---|---|
|
Base URL |
URL of the Meridian Cloud tenancy to test, for example, https://my-org.meridian360.com. |
|
User IDs |
Comma separated list of user names with which to test license claims, for example, bjohnson, tjones. |
