Install the Webhelp Documentation

The documentation for Meridian Enterprise is available in several formats:

• Printable PDF (.pdf) files

• Online webhelp (.htm) files

  Displayed in all Meridian applications when the user presses F1 on their keyboard AND:

  • The user has enabled the I prefer online help option in PowerUser, OR

  • The UseWebHelp registry key value is set to 1 on the Client PC.

• Locally-hosted webhelp (.htm) files

  Displayed in all Meridian applications when the user presses F1 on their keyboard AND:

  • The user has enabled the I prefer local help option in PowerUser, OR

  • The UseWebHelp registry key value is set to 0 on the Client PC.

As of the 2022 release, we no longer provide Microsoft HTML Help (.chm) files. To get a .zip file of the webhelp files, contact your Accruent representative or click the link on the Meridian software downloads page in your Customer or Partner Portal.

The help documentation is hosted by Accruent at the URL https://help.meridian360.com. The documentation can also be hosted on your web server to place it inside of your organization's firewall if Internet access is not permitted, for example. In that case, you are responsible for installing and maintaining the documentation.

Update locally-hosted webhelp

You can see when your local help was last updated by comparing the Documentation Updates page of your locally hosted help with the page in the Online Help.

1. Choose between two options:

   • Request the zip file from your Accruent representative.

   • Download the zip file from the Software Downloads page in your Customer or Partner Portal.

2. Extract the contents of the zip file.

3. Copy the contents from the unzipped file.

4. Navigate to C:\Program Files\BC-Meridian\Help on the machine where you want to update the help files.

5. Paste the contents of the unzipped file into the C:\Program Files\BC-Meridian\Help folder.

6. Click Yes to replace outdated files with updated versions.