Monitor License Usage

Monitoring license usage over time can be useful to determine:

  • Average license usage to gauge whether users are taking advantage of the tools as much as expected.

  • Peak total license usage in order to forecast the need for more licenses.

  • Usage during different days of the week and hours of the day for troubleshooting performance issues or scheduling maintenance tasks.

See the online help in Performance Monitor for information about the more advanced features of Performance Monitor, including:

  • Changing how the graph is displayed

  • Saving sets of performance counters as data collectors that can be reused

  • Scheduling data collection on a periodic basis

  • Logging the data to a file that can be sent to Accruent Support or to a database for advanced reporting

  • Viewing historical performance reports

ClosedMonitor License Usage

To monitor license usage in real time with Performance Monitor:

  1. Open Windows Performance Monitor.

  2. In the navigation tree, expand Monitoring Tools, and then click Performance Monitor.

    The Performance Monitor graph appears with the default performance counters loaded.

  3. In the graph pane toolbar, click Add button A white square button with a green plus symbol in its center..

    The Add Counters dialog box appears.

  4. Click options or type values using the descriptions in the following table.

    Performance counter options
    Option Description

    Select counters from computer

    If you are logged on to the Meridian Enterprise application server, accept the default of <Local computer>. If you are logged on to a different computer and want to monitor the licenses of a remote computer, click Browse and then select the computer that you want to monitor.

    Available counters

    Expand AutoManager Licenses and select Licenses in use.

    Instances of selected object

    To monitor all installed licenses, select <All instances>.

    To monitor only specific licenses, select them in the list.

  5. Click Add.

    The selected counters appear in the Added counters list.

  6. Click OK.

    The performance graph refreshes to show the added counters.

ClosedEnable License Server Activity Logging

To enable license server activity logging:

  1. Set the AuditLicenseRequests value described in HKEY_LOCAL_MACHINE\Software\Cyco\AutoManager Meridian\CurrentVersion\Server\Licensing.

  2. To also log events when licenses are reclaimed by the same user, set the PostEventOnLicenseReclaim value as described in HKEY_LOCAL_MACHINE\Software\Cyco\AutoManager Meridian\CurrentVersion\Server\Licensing.

  3. Use the Windows Event Viewer to view, filter, and export the license server activity from the Admin, Operational, and Debug channels of the Accruent-LicenseServer log in the Applications and Services Logs folder.

    To see the Debug channel, enable the Show Analytic and Debug Logs option be enabled on the View menu.

2023