Create a System Status Report

AMRep.exe (AMRepU.exe on 32-bit computers) is a command-line tool that can be run on a Meridian application server or client computer to gather configuration and status information useful for troubleshooting. Running this executable is completely safe and typically can be done during production hours because it does not interact or interfere with any Meridian components that might also be running.

AMRep.exe accepts several parameters that are described in the following table. The command-line syntax is:

AMRep <OutputFolder> [/ds] [/bu]

The output file will be named AMReport<32 or 64>_<ComputerName>_<Date>.cab where <32 or 64> is the 32-bit or 64-bit report, <ComputerName> is the name of the computer where AMRepU is being run, and <date> is the current date, for example, AMReport64_MyServer_10042009.CAB. The 32-bit program AMRepU.exe produces only the 32-bit report. The 64-bit program AMRep.exe produces both the 32-bit and 64-bit reports since 32-bit components are also installed.

AMRepU command-line parameters
Parameter Description

<OutputFolder>

The folder in which to store the output file. The DOS shorthand characters “.” (current folder) and “..” (parent folder) are accepted. This parameter is required.

/ds

Includes all vault databases (excluding stream files) in the output file. This can cause the output file to become very large. Optional.

Important!

AMRep.exe will temporarily stop the Meridian services in order to do this. Therefore, do not use this option while the server is in use. Do not use this option unless specifically asked to do so by a technical support representative.

/bu

Includes the Backup folders of all vault databases (excluding stream files) in the output file. The Meridian services will not be stopped if this switch is used. This can cause the output file to become very large. Optional.

Although AMRep.exe doesn't stop any services when this switch is used, it can temporarily put a heavy load on the server, which will result in decreased performance. Do not use this option unless specifically asked to do so by a technical support representative.

/ext

Includes the contents of the extensions share in the output file. By default, these are located at C:\BC-Meridian Extensions.

/ch:<Drive>

Runs CHKDSK on the specified drive and includes the results in the output file.

To create a system status report:

  1. Open a command-line window on the computer where you want to run the program.

  2. Change the current folder to the Meridian program folder C:\Program Files\BC-Meridian\Program, by default.

  3. Type the program name, specify the necessary parameters, and press Enter. The following example will produce a basic report file in the current folder:
    C:\Program Files\BC-Meridian\Program>AMRep

  4. As AMRep.exe runs, progress messages are shown in the command-line window. Completion can take several minutes.

  5. When AMRep.exe is finished, you can open the resulting .cab file to review the results.

    An AMRep.exe output file (*.cab) contains the files described in the following table.

AMRep.exe output file contents

File Name

Description

*.dat

Symantec Norton AntiVirus configuration files (files > 10 KB in size are skipped)

*.hdb

Hypertrieve database file (requires /ds parameter)

*.log

Hypertrieve database log file (requires /ds parameter)

*.log

Backup of Hypertrieve database log file (requires /bu parameter)

*.snb

Hypertrieve database snapshot backup (requires /ds parameter)

*.snp

Hypertrieve database snapshot (requires /ds parameter). Not added if *.snb exists

*.snp

Backup of Hypertrieve database snapshot (requires /bu parameter)

*_ALLOC.CSV

Hypertrieve allocation information

amfs.log

AMFS service log file

AMM_Installed

DataStores.txt

A listing of vaults and the amount of disk space used

AMM_Installed

DataStores.txt.dir

Directory listings for each vault folder

AMMamacad.ini

AutoCAD application link settings

AMRepFiles.csv

A listing of all files included in the CAB file

Application

Events.csv

An export of the Windows Application Event log

BLUESCRN.TXT

Dump of BlueSave

boot.ini

Windows boot configuration file.

CacheLoader.ini

Cache loader settings

CU_Cyco.txt

An export of Meridian-related registry settings under HKEY_CURRENT_USER

DataStore.ini

Settings of installed datastores

Drivers.txt

A listing of Windows drivers

HyperCache.evt

HyperCache event log

HyperTrieve.evt

Hypertrieve event log

BCME<Version>- Setup<Build>.log

Setup log files where <Version> is the installed Meridian version number and <Build> is the build number

iFilters.txt

Information about installed Indexing Service content filters

IIS_ApplicationPools.txt

Properties of the application pools used by Meridian Enterprise and Meridian Enterprise Server.

IIS_WebApplications.txt

Properties of the web applications installed by Meridian Enterprise and Meridian Enterprise Server.

LM-Autodesk.txt

An export of registry settings related to Autodesk software

LM_Classes_AppID.txt

An export of registry settings related to class AppIDs

LM_Cyco.txt

An export of Meridian-related registry settings under HKEY_LOCAL_MACHINE

LM_HotFix.txt

An export of registry settings related to Windows hot fixes

LM_McAfee.txt

An export of registry settings related to McAfee software

LM_Memory_Management.txt

An export of registry settings related to Windows memory management

LM_MsOle.txt

An export of registry settings related to OLE

LM_MSSQLServer.txt

An export of registry settings related to SQL Server

LM_Services.txt

An export of registry settings related to installed services

LM_Symantec.txt

An export of registry settings related to Symantec software

LM_Uninstall.txt

An export of registry settings related to uninstall information

Scheduled Jobs.txt

An export of jobs in Windows Task Scheduler

Security Events.csv

An export of the Windows Security log

SetupLog.csv

A listing of files installed by Meridian

System Events.csv

An export of the Windows Events log

System Information.txt

System information

USERS_*_Intl.txt

An export of registry settings related to the current international region from the Default, LocalService, LocalSystem, and NetworkService registry sections

2022 R2