Troubleshoot Thumbnail Image Generation
Meridian Enterprise Server runs background tasks to generate thumbnail images.
The task processes each document as follows:
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Copies the source file for the currently synchronized document to the folder %TEMP%\BCTemp\.
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Starts a separate process to generate the thumbnail image using the default viewer set in Configure the Viewer Options.
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Retrieves the result and stores it in the database.
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Removes the temporary file.
To troubleshoot thumbnail image generation:
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Run the program BCThumbnailGen.exe with the following arguments.
By default, it resides in the folder C:\Program Files\BC-Meridian\Enterprise Server:
BCThumbnailGen.exe /THGen /InFile:"C:\Temp\MyTestFile" /OutFile:"C:\Temp\thumbnail.jpg" /Width:"400" /Height:"400"
If thumbnail generation is working properly, the output file will contain an image of the input file.