Move the Document Content Files

As vaults grow in size over time and larger or faster storage solutions are available or as your Meridian Enterprise system expands to multiple servers, it may become beneficial to move the document content (stream) files managed by the vaults to a different location away from the Meridian Enterprise application server while leaving the vault metadata in place. This can make more storage space available to the vaults or consolidate the storage of multiple vaults in a single location. To move a vault entirely (content files and metadata) to a different location, see Move a Hypertrieve Vault.

Note:

For the Meridian Enterprise application server to be able to access the document content files after they have been moved, the EDM Server service must run under an account that has adequate access to both locations as described in Grant Domain Privileges With a Service Account. Due to the high volume of network traffic between the Meridian Enterprise application server and the document content files, a dedicated, high-bandwidth (Gigabit or higher), low-latency connection between the servers is required.

Important!

The following task should only be performed after business hours and after backing up all related files and registry settings.

To move the document content files:

Ensure that no users are connected to the Meridian Enterprise server by viewing the current license usage as described in View Current License Usage.

Before you can move the data, you must first stop the services that use the data.
In Meridian Enterprise Administrator, right-click EDM Server in the left pane and select Properties.

The service's Properties dialog box appears.

Note:
You may also use the Services applet in Control Panel to perform the following several steps.
Change Startup type to Diabled and click Apply.

This disables the service so that it will not automatically restart if requested by client applications.
Click the Stop button.

You are prompted to stop the Accruent Filesystem Server service.
Click Yes.

Both services are stopped.
If PowerWeb is used, also stop the World Web Publishing service on the web server.
Copy the entire vault folder contents (including the Backup and streams folder structures) to the new location.

The original vault folder contents will act as a temporary online backup. After you have completed copying the files and confirmed that users are correctly accessing them in the new location, you can safely delete the original vault folder contents.

Note:
Copying the vault folder can take a long time depending on the size of the vault, content indexing options, and so on. Allow sufficient time for the copy to complete before proceeding.
Modify the registry values described in HKEY_LOCAL_MACHINE\Software\Cyco\AutoManager Meridian\CurrentVersion\Installed DataStores\<vaultname>\StreamService to specify a UNC path to the new location.
Change the account under which the EDM Server service runs to an account that has adequate access to both locations as described in Grant Domain Privileges With a Service Account.
Restore the Startup type of the EDM Server service to Automatic and restart the service.