Create a System Status Report

AMRep.exe (AMRepU.exe on 32-bit computers) is a command-line tool that can be run on a Meridian application server or client computer to gather configuration and status information useful for troubleshooting. Running this executable is completely safe and typically can be done during production hours because it does not interact or interfere with any Meridian components that might also be running.

AMRep.exe accepts several parameters that are described in the following table. The command-line syntax is:

AMRep <OutputFolder> [/ds] [/bu]

The output file will be named AMReport<32 or 64>_<ComputerName>_<Date>.cab where <32 or 64> is the 32-bit or 64-bit report, <ComputerName> is the name of the computer where AMRepU is being run, and <date> is the current date, for example, AMReport64_MyServer_10042009.CAB. The 32-bit program AMRepU.exe produces only the 32-bit report. The 64-bit program AMRep.exe produces both the 32-bit and 64-bit reports since 32-bit components are also installed.

AMRepU command-line parameters
Parameter	Description
<OutputFolder>	The folder in which to store the output file. The DOS shorthand characters “.” (current folder) and “..” (parent folder) are accepted. This parameter is required.
/ds	Includes all vault databases (excluding stream files) in the output file. This can cause the output file to become very large. Optional. Important! AMRep.exe will temporarily stop the Meridian services in order to do this. Therefore, do not use this option while the server is in use. Do not use this option unless specifically asked to do so by a technical support representative.
/bu	Includes the Backup folders of all vault databases (excluding stream files) in the output file. The Meridian services will not be stopped if this switch is used. This can cause the output file to become very large. Optional. Although AMRep.exe doesn’t stop any services when this switch is used, it can temporarily put a heavy load on the server, which will result in decreased performance. Do not use this option unless specifically asked to do so by a technical support representative.
/ext	Includes the contents of the extensions share in the output file. By default, these are located at C:\BC-Meridian Extensions.
/ch:<Drive>	Runs CHKDSK on the specified drive and includes the results in the output file.

To create a system status report:

Open a command-line window on the computer where you want to run the program.
Change the current folder to the Meridian program folder C:\Program Files\BC-Meridian\Program, by default.
Type the program name, specify the necessary parameters, and press Enter. The following example will produce a basic report file in the current folder:
C:\Program Files\BC-Meridian\Program>AMRep
As AMRep.exe runs, progress messages are shown in the command-line window. Completion can take several minutes.
When AMRep.exe is finished, you can open the resulting .cab file to review the results.

An AMRep.exe output file (*.cab) contains the files described in the following table.

AMRep.exe output file contents
File Name	Description
*.dat	Symantec Norton AntiVirus configuration files (files > 10 KB in size are skipped)
*.hdb	Hypertrieve database file (requires /ds parameter)
*.log	Hypertrieve database log file (requires /ds parameter)
*.log	Backup of Hypertrieve database log file (requires /bu parameter)
*.snb	Hypertrieve database snapshot backup (requires /ds parameter)
*.snp	Hypertrieve database snapshot (requires /ds parameter). Not added if *.snb exists
*.snp	Backup of Hypertrieve database snapshot (requires /bu parameter)
*_ALLOC.CSV	Hypertrieve allocation information
amfs.log	AMFS service log file
AMM_Installed DataStores.txt	A listing of vaults and the amount of disk space used
AMM_Installed DataStores.txt.dir	Directory listings for each vault folder
AMMamacad.ini	AutoCAD application link settings
AMRepFiles.csv	A listing of all files included in the CAB file
Application Events.csv	An export of the Windows Application Event log
BLUESCRN.TXT	Dump of BlueSave
boot.ini	Windows boot configuration file.
CacheLoader.ini	Cache loader settings
CU_Cyco.txt	An export of Meridian-related registry settings under HKEY_CURRENT_USER
DataStore.ini	Settings of installed datastores
Drivers.txt	A listing of Windows drivers
HyperCache.evt	HyperCache event log
HyperTrieve.evt	Hypertrieve event log
BCME<Version>- Setup<Build>.log	Setup log files where <Version> is the installed Meridian version number and <Build> is the build number
iFilters.txt	Information about installed Indexing Service content filters
IIS_ApplicationPools.txt	Properties of the application pools used by Meridian Enterprise and Meridian Enterprise Server.
IIS_WebApplications.txt	Properties of the web applications installed by Meridian Enterprise and Meridian Enterprise Server.
LM-Autodesk.txt	An export of registry settings related to Autodesk software
LM_Classes_AppID.txt	An export of registry settings related to class AppIDs
LM_Cyco.txt	An export of Meridian-related registry settings under HKEY_LOCAL_MACHINE
LM_HotFix.txt	An export of registry settings related to Windows hot fixes
LM_McAfee.txt	An export of registry settings related to McAfee software
LM_Memory_Management.txt	An export of registry settings related to Windows memory management
LM_MsOle.txt	An export of registry settings related to OLE
LM_MSSQLServer.txt	An export of registry settings related to SQL Server
LM_Services.txt	An export of registry settings related to installed services
LM_Symantec.txt	An export of registry settings related to Symantec software
LM_Uninstall.txt	An export of registry settings related to uninstall information
Scheduled Jobs.txt	An export of jobs in Windows Task Scheduler
Security Events.csv	An export of the Windows Security log
SetupLog.csv	A listing of files installed by Meridian
System Events.csv	An export of the Windows Events log
System Information.txt	System information
USERS_*_Intl.txt	An export of registry settings related to the current international region from the Default, LocalService, LocalSystem, and NetworkService registry sections