Meridian safely manages changes made to documents by multiple users, even those located in different time zones by storing dates and times in an absolute, locale-independent format. However, minor differences in system time between computers can have unexpected and critical implications. Therefore, it is very important that all computers running Meridian software keep correct time. Ensure that the computers' time is set correctly before installing Meridian, for example, by synchronizing the time on all servers and client computers with an atomic clock or a trusted Network Time Protocol (NTP) server.
Time settings are particularly important because date-based properties are an integral part of every vault’s configuration. For maximum compatibility with related VBScript customization and application data exchange, it is important that all users use the same date format, for example, dd/mm/yyyy or mm/dd/yyyy, but not some using one and some another. If your organization must use different date or time formats, be sure that all aspects of the system are compatible with all formats that are used.
To synchronize the time of a client computer with that of the server running Meridian, you can use the NET TIME command. The syntax is:
NET TIME \\<ServerName> /SET
When Meridian is running, do not change the time of the server.
The AutoManager EDM Server service saves the last moment (date and time) it was used. You cannot open a vault at any moment that is earlier than this, or you risk data corruption. If you set back the server clock, you cannot open the vault again until the server clock reaches the last moment it was used. You will have to wait until that time. To protect against this situation, the server requires that you confirm any change to the server clock that is seven days or more.
Meridian will display a warning if the AutoManager EDM Server service has not been active for more than seven days. To enable the service again, use the Acknowledge Current Server Time command on the Meridian Enterprise Administrator toolbar.
